We have an uncontrollable child in our class who is disturbing everyone. What to do?

We do not discuss or judge the child

To begin with, I would like to note that you should never discuss a child’s behavior with other adults in his presence. When a child listens to how easily you tell everyone about his behavior, the most basic thing in relation to his parents—the feeling of trust—is destroyed. And then, when the child turns 11-12 years old and he has “his own life,” many parents are surprised: he was always so obedient, we didn’t offend him and were friends, but now he doesn’t tell us anything, and to all questions “how what's going on at school? answers in monosyllables “fine.”

Everything is done in trust! Somewhere at a deep level, the child formed a feeling: “Why should I share my secrets, my parents will tell everything about me.” Therefore, when complaining about your child, golden rule number one : do not discuss his behavior and actions in the presence of the child.

Second rule : no matter what happens, no matter what terrible act your child commits in your opinion, always be on his side. This doesn't mean you should encourage his behavior or indulge his weaknesses. This means that you should not join the oppressive and controlling side - teachers and other adults. You may share their point of view and consider the complaints justified, but you must not forget that this is your child, under your protection.

If they complain a lot about a child, then you can completely unnoticeably take the side of his “enemies” - those who are always dissatisfied, those who do not love him at all. In this way, you definitely won’t be able to help change and improve your child’s behavior.

Legal requirements

The main provisions on the topic of responding to parental complaints are spelled out in the Federal Law “On the procedure for considering appeals from citizens of the Russian Federation.” Parents who decide to fight for the freedoms and rights of the child, as well as school principals, should get to know them.

Here are the norms that are often violated by officials of various ranks. By the way, ignoring the provisions of the law is fraught with serious consequences for the school administration. Administrative measures may be taken against specific officials: a fine of 5,000-10,000 rubles.

[flat_ab id=”2"] Most often, negligent directors commit a common violation: they ignore a complaint against a teacher without responding to parental statements. Meanwhile, the law clearly establishes the deadlines within which a response must be given:

Within three days from the receipt of the application, it must be registered.
If solving the problem is not within the competence of the director, he has the right to transfer the application to another department: another 7 days are allocated for this procedure.
The law provides 30 days for consideration of a complaint.

Thus, if the director receives a statement from parents asking to rein in or fire an incompetent teacher, then in fact he has a maximum of 33 days to provide a response. This is in a situation where it is not possible to transfer the appeal to another department.

[f[flat_ab id=”3"]some moms and dads file a complaint, demanding that the request to punish the teacher be considered in a shorter time. They have every right to do this, but in such a situation there remains a loophole for the administration. Since the director can give an interim answer of such a plan, within the specified period: "The application is under consideration. Explanations on the situation will be given within the time limits established by law."

What to do with complaints about a child?

To get started, find out these points:

Is the teacher or educator himself objective in assessing behavior? Is he having a personal confrontation with your child? This, unfortunately, happens often. Teachers need “comfortable” children, and if a child requires increased attention, this can often cause unfair accusations, such as unconscious protest and refusal of his work;
Is his behavior the result of a long and two-sided enmity among his peers? Remember yourself, how often did you have to sort things out with your classmates? And how often in such situations several children were to blame at once, and only the one who was less cunning and did not know how to hide his emotions from teachers in time got it;
Do you spend enough time with your child in a calm and relaxed atmosphere? Perhaps your child has accumulated tension, and there is absolutely no opportunity to rest and “take a breath.” If you do not find any of the above signs, only then can you conclude that your child is clearly wrong and deserves a fair punishment.

In any case, if a child is complained about, take it not as a tragedy or a problem, but as a signal “something is going wrong” and the subsequent solution should be “we will get through this together.” Be sensitive and attentive to your children. Especially in those periods of their life when not everything goes smoothly, and then you can be a good friend to your children, and this is the most valuable thing in the educational process.

Author: Marina Abadzheva

Where to complain about a school teacher

While the child is within the school walls, teachers are responsible for him.
They should not only give children knowledge, but also be an example, a model of professionalism and competence. Often teachers are far from the ideal teacher. They violate children's rights and discredit the title of teacher. Often children today are subjected to humiliation by teachers, unreasonable assessment of knowledge, biased attitudes, psychological and even physical violence. In such a situation, there can be only one way out - to write a complaint against the teacher on behalf of the parents to the school principal. Only he has the right to conduct a disciplinary investigation and punish the incompetent teacher for the offenses committed. If the conflict goes beyond the educational system, a sample complaint against the teacher should be submitted to the police, prosecutor's office or court.

When drafting a document, it is best to ask for help from an experienced lawyer online. A legal expert knows how to avoid common mistakes and will also create an effective algorithm of actions if the application remains unanswered.

The complaint does not have a strict form, but it is important to indicate the basic details of the case:

to whom the complaint was written;
applicant's contact details;
the name of the teacher who violates professional ethics and the rights of the child;
description of the problem and requirements for eliminating violations;
date and signature.

Attention! Due to changes in legislation, the legal information in this article may have lost its relevance!

Modern parents are becoming more and more demanding of teaching staff, not allowing conflict situations that can arise even in a school with an excellent reputation to take their course. They defend the rights of the child, complaining to the director about the teacher if he infringes on the student. And when the head of an educational institution does not take action, they readily file a complaint with higher authorities.

A well-written application will not go unanswered. Moreover, there are specific legislative requirements that stipulate how to properly respond to any requests from citizens. They fully apply to the school director, who received a complaint from parents.

Complaints from parents about conflict situations at school are far from uncommon, so the ability to competently understand the problem and respond to the point is the task of every director. As such, there is no single sample response to a complaint; there are only certain requirements for the structure of this document and the timing of its preparation. The topic of preparing a written response to parental complaints is of interest to a novice school administrator.

Most often, the following points appear in parental complaints against a particular school teacher:

Individual words, actions and deeds of a school teacher humiliate the honor and dignity of students;
The teacher allows students to exceed their official authority;
Incorrect behavior of the teacher in contact with students and parents;
Bias.

Parents have the right to submit a complaint to the director simultaneously with a copy to the Education Department, and also, in accordance with Federal Law No. 2202-1, contact the prosecutor's office. Especially if the teacher systematically humiliates the child, indulges in inappropriate behavior and actions, and exceeds his official authority.

It is not uncommon for parents to contact the school principal regarding students who are bullies in the classroom. The procedure for investigating such incidents is extensive and ambiguous. There are no uniform samples and answers, as with complaints against teachers.

He would like their teacher to come to the children in a good mood, and the constant stress that she experiences will not lead to anything good. The administration of the preschool institution intends to hold another meeting to resolve this conflict and try to find ways out of it.

The teacher herself, who worked in a children's institution for many years, does not understand why the conflict arose. The woman’s nerves were so frayed by these unfounded accusations that she simply didn’t want to work anymore. She is tired of the attacks of one of the mothers, who cannot insult her in front of the children. The teacher even asked to transfer Elena’s child to another kindergarten.

In addition, you need to indicate his place of work and position;

Below this, in the center of the sheet, write the word “Complaint”;
Next, you need to describe the essence of the complaint in as much detail as possible with all the nuances, mentioning the names of the perpetrators;
After specifying the problem in detail, you need to indicate the measures that the child’s representative expects from the person in charge;
At the end of writing the complaint, you need to indicate the date of compilation on the left and put your signature on the right.
Such an official document must be sent by registered mail, using Internet resources, or it can be delivered personally to the appropriate authority.

Most parents do not know how to write a complaint against a primary teacher. Where can I find a sample response to a parent's complaint against a teacher? The procedure for opening a pawnshop is significantly different from opening a regular company. Sample responses to parental complaints. The legislator directly entrusted him with carrying out bankruptcy procedures for the debtor.

To competently write a complaint against a school teacher, you need to The applicant is usually not the student, but his parents or legal representatives. Complaint from kindergarten parents Answer from a specialist: Perhaps this appeal would not have happened, but circumstances helped me decide to write.

Protecting the rights of minors at school. A bank guarantee for participation in the tender is offered by Promsvyazbank. How to competently respond to a complaint from parents about a negligent teacher.

Legislative requirements for responding to requests from citizens.

O. Azarovskaya addressed the city administration with a request to clarify the situation that arose in d/s No. 30. According to her, there were teachers leaving the group, children being left unattended, sports activities being held in a cold room, children not being examined in the morning by a medical worker, and the difficulty of meeting with the head of the preschool institution.

The response to the appeal was given by the head of the city Dmitry Merkulov (No. AG-354-01-33 dated 03/02/2016). Dear Olga! In response to your complaint about the situation at MDOBU “Kindergarten No. 30” (hereinafter referred to as the preschool educational institution), I report the following. During her time working in kindergarten (from 2001 to the present), kindergarten teacher Oksana Gennadievna Maltseva has been characterized positively and has not had any administrative penalties.

In such situations, it is advisable to leave a collective complaint, since an appeal from representatives of one child can be regarded as a regular quarrel between children, and parents are simply trying to protect their child’s side. If the manager does not take any measures, then collectively you also need to go with a complaint to the RONO.

A collective appeal cannot become a reason for expelling a child from kindergarten, but it can lead to a medical examination, according to which the little bully can be transferred to a special correctional kindergarten. Keep in mind that even the inaction of the kindergarten administration to numerous requests may be a reason for a collective appeal to the prosecutor’s office.

The responsibilities of the school director include an immediate response to all complaints from parents, while nothing obliges him to adhere to a specific template. There is no statutory response template. Usually, a paper is issued on the official letterhead of the educational institution with the results of the internal investigation and the measures taken, secured by the signature of the head and seal.

The specific situation will require an appropriate response to the complaint against the teacher. In fact, school directors are forced to deal with parents’ appeals and list in the document all the details specified in the appeal. The head of the educational institution has the right to refuse the stated requirements, with argumentation for each given fact.

No sample can take into account all the subtleties in such cases, so the decision made should not look like a bureaucratic formal reply. Legal norms also take into account another turn in the development of the situation. After submitting a complaint against a teacher or director to a higher authority, parents have the right to expect written notification of this.

A sample of such paper is available on the official government Internet resource or on the page of the Ministry of Education. Keep in mind that in such cases, the response time to the problem may be extended by several days. Another department has the right to register an application within three days and conduct a detailed study within a month.

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It is usually drawn up on the letterhead of the educational institution.

The current legislation does not regulate the exact period for reviewing the document. Typically, the outcome of the complaint will be known within a month.

Explanatory note from the teacher regarding the parents' complaint If a complaint is received from the child's parents, the teacher has the right to write an explanatory note in his own defense. There is no unified form of the document. However, the school management has the right to approve it.

If the teacher’s behavior affected the child’s mental state or physical health, then a statement is written - a complaint against the teacher (a sample of writing a statement will be provided at the police station, after asking the parents about the reason for the complaint).

Important

Next, you will need a specific and detailed description of the situation and proof of the fact of underestimation. We, the parents of (child's name), studying in class, school no. in the city. Our child experiences constant stress and pressure from the teacher (teacher's name).

She believes that our daughter, who is a regional champion in rhythmic gymnastics, is only capable of physical education. This is exactly what she says periodically and in front of the whole class. Although our daughter cannot achieve positive grades only in this teacher’s subject.

In addition to algebra, our child has only fours and fives, and is often invited to participate in olympiads and competitions. We hired an algebra tutor who also felt he was biased toward our daughter's knowledge of the subject.

This whole situation happened in front of our classmates, who fully confirm our children’s story about what happened.

How to help a teacher if a complaint has been filed against him to the prosecutor's office

Answers from lawyers (2) Lawyer, Voronezh Chat If this citizen disseminates false information discrediting the honor and dignity of the teacher, then the teacher can go to court to protect honor and dignity, demand a refutation and collect compensation for moral damage. The dissemination of false information means its dissemination, including by writing statements to government agencies.

A sample complaint against a kindergarten teacher will be presented below. The recipients of complaints vary depending on the position of the employee to whom it is filed and the violations committed. Grounds for filing The main ground for filing a complaint against any employee of a preschool institution is his failure to fulfill his professional duties. Example of a complaint against a kindergarten nurse.