No no no. Our Galaxy S9 feels quite normal (we hope that your smartphone is also normal), but we thought and decided: forewarned is forearmed. It is better to prepare in advance and learn how to behave in the event that you need to (pah-pah-pah) use the right to warranty repairs of the “ninth galaxy”.
So, we have a Samsung Galaxy S9 and some kind of manufacturing defect happened to it. Let's figure it out - what should we do? Let's get started!
Basically, we'll be talking about the "standard" factory warranty, which any Galaxy S9 owner is entitled to. Although, we’ll also go over a little about all sorts of additional and expanded service options. Why not?:)
Now let's go for sure!
What devices are covered by the warranty in Russia?
Samsung does not have an international warranty (at least, if we talk about Russia, we cannot answer for the whole world :)), so only those Galaxy S9s that were officially imported into the territory of the Russian Federation are entitled to official warranty service.
Yes, we are talking about the so-called PCT Galaxy S9 (what is the difference between Rostest and Eurotest).
“European” smartphones do not have an official warranty in Russia. It's a shame, of course, but that's company policy.
And in general, Samsung, here we could take an example from Apple.
Yabloko has an international guarantee.
Let's get better! :)
Basic warranty obligations
Let's go through the aspects of compliance with the warranty that applies to equipment sold under the Samsung brand:
- the obligations apply to devices released by the manufacturer for sale in a number of countries, the list of which is noted on page 2 of the coupon;
- installation of new spare parts instead of broken ones is not a reason to approve a new warranty period;
- a 3-month obligation is valid for a number of consumable components: cartridges for inkjet machines;
- cartridges for photo printers;
Warranty period for Samsung Galaxy S9
Again, if we talk about standard warranty service, the period during which the owner of a Galaxy S9 can exercise the right to repair is 12 months.
Please note that the warranty start date is the date the device was sold. However, if the date of sale cannot be confirmed, then the warranty begins from the moment the device was manufactured.
All this data is clearly stated in the warranty card and on the official Samsung website.
In principle, we could have ended there, but... we have the “Law on the Protection of Consumer Rights”! In particular, we are very interested in Article 19 (point No. 5):
In cases where the warranty period provided for in the contract is less than two years and defects in the product are discovered by the consumer after the expiration of the warranty period, but within two years, the consumer has the right to present to the seller (manufacturer) the requirements provided for in Article 18 of this Law if he proves that defects in the product have arisen before its transfer to the consumer or for reasons that arose before that moment.
Total. Samsung sets a warranty period of 1 year for the Galaxy S9. However, the consumer can safely count on 2 years of service. True, if a breakdown occurs in the second year of using the smartphone, then you may have to prove the fact that the defects in the product arose as a result of a manufacturing defect.
Yes, most likely, it will not be easy (examinations, etc.). But on the other hand... if you are sure that you are right, then why not try?
Checking the validity of the warranty
It is recommended to check the warranty card immediately after purchasing the goods. The check can be done visually or via the Internet.
The reasons why a service center may subsequently refuse free repairs are most often:
- Errors made by the seller when filling out documents.
- Inability to determine the date of purchase.
- End of the warranty period.
In a situation where it is impossible to determine the date of purchase of the product, the warranty period is counted from the date of manufacture of the product. Consequently, the period of free service is significantly reduced.
How to return Galaxy S9 under warranty?
So, trouble still happened and you need to return the Galaxy S9 under warranty. Where to go? There are two options:
- Take the smartphone to the seller.
- Contact the service center directly.
How to proceed? As you prefer. You just need to remember that sending the Galaxy S9 for repair through the seller will take a little longer than if you came to the service center yourself.
By the way, here is a list of official Samsung service centers.
Total. Need a quick fix? Let's go to the service. There is no service center nearby and it is more convenient to contact the seller? We take the device to the store.
What is included in TV warranty cases?
You can find out about the warranty period in clause 6 of Art. 5 of the Law “On Protection of Consumer Rights”. Only after studying all the necessary regulations of the law, the buyer will be able to protect his rights.
The warranty period is a time period during which, if a defect is detected in a product, the manufacturer, distributor, performer or other authorized body (company, entrepreneur) undertakes to fulfill the legal requirements of the buyer regarding the defects detected in the product.
Remember that the normal functioning of the product and the elimination of defects are guaranteed by the manufacturer, and not by the distributor, supplier of the product, or other person distributing the product.
Most often, the warranty period is included in the agreement drawn up during the purchase and sale, or indicated in a special warranty card. It is during this period that you can file a claim with the store if any defects in the product are identified.
In some cases, the consumer has to prove that he is right that the defect relates to production, and he is not guilty of its occurrence.
Under what circumstances can one exercise the right to warranty service in construction?
Dear readers! Our articles talk about typical ways to resolve legal issues, but each case is unique.
If you want to find out how to solve your particular problem, please use the online consultant form on the right or call the numbers provided on the website. It's fast and free!
You can understand the meaning of the concept “guarantee” using Art. 754 Civil Code. Based on the provisions of the standard, the contractor is responsible to the customer for the quality of construction work, which is regulated in special documentation and other important technical norms and rules.
The client can also find out what needs to be done if the conditions specified in the agreement are not met, or other mandatory indicators of the property being delivered have not been achieved.
If a structure is being restored, the contractor is responsible for monitoring such qualities as reliability, strength, and durability of the building or other building structures.
A guarantee of appropriate quality is provided by the contractor:
- for flaws and defects of any kind that caused a violation of the technical specifications or other technology rules;
- when creating an incorrect design of individual units;
- in case of improper installation, or the use of low-quality building materials.
A quality guarantee is issued both for the entire structure and for its individual elements (for example, those that worsen the aesthetics of the building, leading to the rapid replacement of materials or parts of the facility). It can also be used when minor flaws are detected.
According to the Law, the contractor is obliged to eliminate all defects free of charge within a specified time frame. If minor defects or faulty elements are identified, they must be replaced.
Another option to solve the problem is to reduce the price that was previously agreed upon in the agreement. The reduction in cost must be proportionate to the identified defects. This procedure is possible if it was specified in the contract.
In what cases can the buyer take advantage of the current warranty on the phone?
The manufacturer provides a 1-year warranty on the phone. It can be used only in cases that arose due to the fault of the manufacturer. In this case, it is necessary to prove that the buyer did not violate operating rules, did not interfere with the software, or subject the product to shock.
For example, a guarantee will be valid if:
- The device is not charging. Its capacity is not filled, even if the product is connected to the network. The reasons are a violation of the automation of algorithms in operation, a malfunction of the charger. Most often this happens when a company supplies a product with a low-current charger. The customer should contact the service center. There they are required to give him a new device;
- WiFi and Bluetooth modes do not function. Very often, this problem occurs during a failure during the installation of printed circuit board elements. As a result, one or more modules do not connect to the motherboard, and the system stops working. Thus, the service center must replace the board and give the buyer a working phone.
In most cases, there are no problems with repairs. However, there are many reasons for the manufacturer to refuse restoration work.
We are primarily talking about mechanical damage that occurred during operation - scratches, dents, traces of various substances or liquids (today, many devices are equipped with special markers that react to water in red), flashing the system, chipped or damaged parts of the phone.
In this case, it is better to immediately contact an independent examination center. Only after receiving the results of the inspection can you make your claims.
The buyer must demand that the money for the examination be returned to him and that the product be properly repaired. To prove that you are right, you need to make an effort. If we talk about the price of expert verification, it is not a cheap procedure - from 4 to 8 thousand.
As practice shows, achieving the truth in this way is very difficult. After all, the results for buyers are generally negative, since the center has no desire to sue well-known trademarks.
When can I return, exchange or repair shoes under warranty?
There are several guarantees for shoes - quality and return. The latter type represents the consumer's right to exchange only new shoes for two weeks. In this case, the product should not be worn, have a marketable appearance and other qualities.
Packaging, tags, labels also play an important role. Present a fiscal receipt, which will confirm the reality of the transaction. Reasons for appeal - the product did not suit the client in size, shape, color or other parameters.
If we are talking about quality assurance, then it is also possible to return worn shoes if a defect is detected. Expertise will be needed here. An independent center is obliged to establish the true cause of the defect - due to the fault of the consumer or manufacturer.
According to the Law, shoes can be replaced if:
- the sole has deteriorated (came unstuck, burst, deformed);
- abrasion of the sole occurred within 3 months from the date of use;
- the paint has come off;
- The lines were broken and holes formed.
If the client has identified the above defects, he has the right to demand that the seller eliminate the defects free of charge or replace the defective product with another. However, the buyer must prove that the defect arose before the transaction. This is stated in Art. 19 of the Law on the Protection of Consumer Rights of the Russian Federation.
From what date does the warranty period begin?
Read about the supplier's guarantee here.
File a complaint with the retailer in the store where the purchase took place. If the seller does not want to comply with the client's requirements, he is obliged to send the product for inspection.
Based on the results of the expert commission, an appropriate conclusion is drawn - if the buyer is innocent of the defect, the money is returned to him, or another similar product is issued. Repairs are possible.
If the store refuses to fulfill its obligations, the consumer has the right to go to court.
It is impossible to carry out the exchange or return procedure if the shoes:
- was in operation, which led to a natural deterioration in consumer properties and appearance;
- has mechanical damage in the form of cuts, cracks, burns;
- deformed due to out-of-season use, careless wear, improper storage and other reasons depending on the buyer;
- was undergoing repairs before contacting the store with claims. Repair does not include changing the heel caps or gluing a preventive outsole, which does not lead to a deterioration in consumer qualities and new shortcomings.
What cases are considered under warranty when it comes to a car?
A warranty case is considered to have occurred if the item of sale or component, which has its own warranty period, is rejected during the warranty period declared by the manufacturer. In this case, the existence of a material defect or manufacturing defect itself is evident.
Warranty claims are considered unfounded if defects arise due to violation of operating and maintenance rules, requirements for the use of the vehicle, components and assemblies of the fuel system.
The latter includes substandard fuel with:
- low lubricity;
- presence of moisture;
- the presence of mechanical particles and contamination;
- inappropriate standard octane number and sulfur impurity content.
Unqualified maintenance of the diesel fuel system is also included in the list of violations if the following are found:
- untimely replacement of filters;
- use of filter units not intended for operation with this type of engine;
- untimely draining of liquid or condensate from filter element settling tanks;
- independent elimination of deficiencies;
- the presence of mechanical faults on the warranty parts of the unit.
In this case, the buyer will be denied warranty service.
source: uropora.ru
However, sellers are smart and, at the same time as accepting the TV for troubleshooting, they offer the consumer to sign a delivery certificate for the goods with a pre-included condition agreeing to a period of 45 days for troubleshooting.
With this scheme, the consumer is deprived of the opportunity to refuse this period. It is not recommended to sign templates offered by the seller with a pre-specified maximum period.
As practice shows, sellers, in an effort to increase the period for troubleshooting, refer to the lack of spare parts and materials in the warehouse, the need to use additional equipment, and transport goods to the workshop and back.
None of these circumstances serves as a basis for increasing the period for repairing breakdowns. Keeping the product in an expert institution does not increase the repair period.
What warranty periods are established for goods by law?
It's fast and free!
- How is the warranty period calculated?
- Who sets the warranty period?
- What are the requirements?
- What products are seasonal?
- Warranty periods
- What should I do if an item breaks before the deadline?
If a warranty card is not issued for a product, find out from the seller who you should contact if the item fails through no fault of yours.
It is advisable that at this moment there is another friend or relative next to you - if a problem arises with the return/free repair of a junk item and it goes to court, “your person” will be able to testify that you were guaranteed some rights, as a buyer. How is the warranty period calculated? To determine the limits of the warranty period, days, weeks, months and years are used.
What to take with you?
Ideally, everything (box, complete set, receipt, completed warranty card, etc.). For what? Just in case.
However, the Galaxy S9 also comes with an electronic warranty. Here is a quote from the official Samsung website:
Samsung introduces an electronic warranty service that will allow you to use the services of Authorized Service Centers during the entire warranty period without presenting a paper warranty card or sales receipt. Attention! Not all stores participate in the electronic guarantee program. Please check the information with the sellers of the selected store.
Therefore, if there are no receipts or warranty cards, then do not despair - most likely, they will help you without them. However, as already written above, it is better to check this information with a specific store and service center.
Warranty terms
The warranty period for a specific product may vary; it is usually written in a special coupon that comes with the product. Warranties are valid from the moment of purchase, but the buyer cannot always repair Samsung equipment at the expense of the company itself.
What is warranty support at an authorized service center, a Samsung warranty card, is described in detail in this video:
However, in some cases their implementation is impossible:
- The specific model is not intended for sale in the country where warranty repairs are performed or is not certified to meet certain standards.
Samsung explains this condition by the fact that the production of devices is carried out with adjustments to the conditions of use in a particular country. The exceptions in this case are laptops and cameras; they are covered by a general warranty, thanks to which even equipment purchased abroad is subject to warranty repair. - Lack of a document confirming the purchase of equipment (sales receipt or invoice), if at least a year has passed between the dates of release and sale. It is worth noting that returning a product is possible even without a receipt, since the production date is encrypted in the serial number of the product, and on the manufacturer’s website it is easy to find all the information necessary for decryption.
Non-Warranty Items
When purchasing Samsung products, it is important to remember that not all products and/or components are covered under warranty, but include the following:
- Software included with a product that requires an end user license agreement;
- Consumables that need to be changed during operation of the device. A list of such items and service life are usually indicated in the manual;
- Batteries, accumulators and other power supplies, as well as lamps;
- Memory cards, flash drives, disks and other devices for storing information ;
- Plugs, fittings, cables and antennas;
- Items for installing or carrying the main product, i.e. cases, cords, straps and tools.
There are also additional lists of non-warranty items for some types of equipment, such as telephones, washing machines, vacuum cleaners, microwave ovens and refrigerators.
Reasons for refusal of service
In some cases, Samsung representatives may refuse to perform warranty repairs based on the following reasons:
- The use of equipment in production, despite the fact that it was intended for personal use at home.
- Violation of the rules and conditions specified in the manual regarding installation, operation and self-repair.
This is what a warranty card for Samsung equipment looks like. Photo: samsung.com
- Defects on the device appeared due to changes in design or connection to external devices not recommended by the manufacturer.
- The breakdown occurred as a result of an emergency or natural disaster, as well as due to careless handling.
- The problem arose due to natural wear and tear caused by exceeding the operating standards specified by the manufacturer.
- Violation of the climatic conditions for using equipment, that is, the devices were operated in too humid a room, in extreme heat or cold.
- Defects are caused by oxidation, corrosion, or foreign objects, insects, or water entering the device.
- Repair was needed because the device was infected with viruses or installed illegal programs, as well as formatting the drives.
- There was a need to clean the heads or drives that read information.
- Installing new software to improve factory performance.
Buyers should remember that they can count on warranty service from Samsung only if the product and related elements are properly installed. Some manuals clearly state that equipment must be installed by specialists who are certified to carry out such work.
This condition must be met, otherwise you may be left without a guarantee. It covers complex household appliances such as air conditioners, certain models of refrigerators, televisions and other equipment.
The technicians who carried out the installation must write down certain information in the warranty card confirming the correctness and officiality of the work.
Refused to repair? Have your consumer rights been violated? How to file a claim is described in detail here.
Additional service options
Everything described above is suitable for any official Galaxy S9 purchased in the Russian Federation. However, there are still some special cases of warranty service:
- VIP service. If you purchased the Galaxy S9 from the official Samsung store, you can count on an additional 6 months of warranty. You just need to register and fill out the form.
- Samsung Smart Care. Extended warranty in the form of certificates from Samsung. The most interesting thing is “Screen Protection”. It allows you to replace the broken screen or rear glass panel of the Galaxy S9 free of charge one time (they will also replace the battery as a bonus). You can find out more about certificates by following this link.
- All kinds of additional guarantees and insurance from the store. Almost all communication stores have an additional warranty service - most likely they imposed it on you when you purchased the Galaxy S9 :) So, this additional warranty has its own conditions - read the contract carefully.
In our opinion, if you use any of the above, then only official Samsung offers (Vip service and Samsung Smart Care). But the “store guarantee” should be treated with great caution - there is a possibility of “throwing money away.” Be carefull!
PS Do you have any questions? Would you like to tell your story about the warranty service of your smartphone? Feel free to write in the comments! We'll answer questions and listen to stories :)
PSS Did you find the article useful? We tried our best. Like and click on the social media buttons - it’s not hard for you, but it’s nice for us :) Thank you!
What is a warranty, additional warranty and insurance for equipment
Of most large retail chains and online stores, about 2% sell an additional guarantee. We have compared some conditions in the table below*:
| Certificate "Warranty Extension" | Certificate "A" | Certificate "B" | |
| Who issued the certificate | Samsung Company | Retail chain A | Retail network B |
| For what equipment | — Smartphones — Tablets — TVs — Household appliances | Any technique | — Smartphones — Tablets — Laptops — Cameras |
| What can be fixed | Factory defects | Factory defects | Factory defects |
| What Can't Be Fixed | Defects that arose through no fault of the manufacturer | Defects that arose through no fault of the manufacturer | Defects that arose through no fault of the manufacturer |
| When does it take effect? | After manufacturer's warranty | After manufacturer's warranty | Immediately after purchase, along with the manufacturer's warranty |
| Validity | 1, 2 or 4 years | 1, 2 or 3 years | 1, 2 or 3 years |
| Price | ~ from 5% of the cost of equipment | ~ from 20% of the cost of equipment | ~ from 15% of the cost of equipment |
| When can I buy | On any day of the main guarantee | Only with the device | Only with the device |
| Where will the equipment be repaired? | At the manufacturer's authorized service centers | At the service center chosen by the seller | At the service center chosen by the seller |
| If the equipment cannot be repaired | 100% refund | Every year the payment is reduced by 20% of the original cost | Every year the payment is reduced by 20% of the original cost |
| Repair time | Up to 45 days | Up to 45 days | Up to 90 days |
In large retail chains, online stores, insurance companies.
Special certificates
Additional programs that do not fall into the previous categories. They protect equipment from specific damage.
Such certificates are issued by equipment manufacturers and retail chains. For example, Samsung offers a Screen Protection certificate. It allows you to replace the screen or glass back surface free of charge if it breaks. It doesn’t matter where or who broke them. Additionally, you can replace the battery if it fails.
For the following goods, the commitment period is 1 year in the Russian Federation, Belarus, Azerbaijan, Armenia and Georgia:
- LED device;
- plasma.
LCD device;
Plasma screens have a 2-year warranty in the Russian Federation, Belarus and Azerbaijan. You can service hotel equipment free of charge for the longest period of time - up to 3 years.
For each type of product, the company sets an official service life of the product, taking into account the operating conditions of the consumer country.
The conditions for free service are set out in the “Manufacturer's Warranty” attached to the coupon for each type of product.
The warranty card states:
- product name;
- model serial number;
- implementation date;
- store seal;
- client's signature.
Employees of service centers may refuse free repairs:
- mechanical damage occurred after the seller transferred the goods to the buyer;
- damage occurred as a result of force majeure: force majeure, intentional actions of third parties or the owner, accident, etc.;
- when using household appliances for production purposes;
- if the instructions for installing and using the product are violated;
- if the malfunction occurred due to a change in design or connection to external devices not recommended for use by the manufacturer;
- in case of violation of operating standards, leading to natural wear of parts;
- the malfunction occurred due to oxidation, corrosion, or other external influences, for example, when water or coffee got on the keyboard;
- when the device is infected with viruses or drives are illegally formatted;
- when installing new software versions to improve production efficiency.
Reference! Pay special attention to the requirements for certified installation of certain types of Samsung products specified in the installation and operating instructions.
For example, an air conditioner has the right to be installed by a specialist who has a license for this type of work. The corresponding note is made in the warranty card.
The following are not subject to warranty service:
- software;
- cartridges, other consumables;
- batteries and lamps;
- removable devices for storing information: cards, flash drives, disks;
- goods included with the product: tools, cords, cases, remote controls.
How to issue a warranty card for furniture?
A furniture warranty allows the owner to make demands for defects to be corrected at the expense of the furniture seller.
The warranty period for furniture depends on the type of furniture - office, household or for home use. This period can be 12, 18 and 24 months. If the furniture is imported and expensive, then the warranty period can reach 5 years.
The warranty period begins to count from the moment the furniture is delivered to the buyer during the signing of the goods acceptance certificate.
The buyer has the right to demand a refund for the product or replacement of furniture with another one in the following situations:
- if there is a discrepancy between the furniture material and the tone of the sample;
- if the furniture is made poorly: the upholstery is wrinkled, there are folds, the buyer is dissatisfied with the smell of leather and other materials.
In the warranty card for furniture, the seller must fill in the following fields:
- number of the warranty card, as well as the sales contract;
- product name;
- customer address;
- furniture installation date;
- signature of the performer, as well as the customer, decoding of signatures, seal of the performer.
The warranty card for furniture must provide information to the buyer about the rules for operating the furniture, so that the consumer knows in which cases he has the right to apply for warranty obligations and in which he does not.
Warranty card for a domestic car Lada Vesta
When buying a domestically produced Lada Vesta car, the dealer must provide the buyer with a warranty card, which must reflect the following information:
- warranty card number;
- vehicle identification number;
- car model;
- variant-equipment, year of manufacture;
- engine model and number;
- body color;
- spare parts number;
- PTS series and number;
- vehicle modification and body number;
- name of the company that sold the car, its address;
- seal, signature of the person who sold the car, date of sale;
- Full name of the buyer, his residential address.
Warranty service for Lada cars is 3 years.
In large bold letters, the LADA warranty card indicates that if the buyer loses this document or damages it, the car will not be serviced under warranty.
The following describes the terms of the warranty, as well as situations in which warranty obligations to the seller do not occur:
- if the car is used in violation of the manufacturer's operating instructions;
- if the car was not serviced in a timely manner;
- if the owner of the car independently dismantled the parts and repaired the car; changed the factory settings with my own hands;
- if malfunctions arose due to the installation of additional components;
- if the VIN number of the car does not match the documents for it;
- if the car mileage data has changed, etc.
Authentication: Samsung 840 Pro OEM SSD
At the beginning of summer, I decided to build a PC and immediately began to select components in online stores in the USA and China. Locally, it was decided to take only the processor and case, because... on the first one you won’t save much due to the similarity of prices, and for the second one the delivery will be more expensive than its own cost. By chance, a once top-end SSD Samsung 840 Pro (512GB) was spotted in one of the stores, but with a suspiciously low price (relatively local) and an OEM prefix. Below the cut is a short overview with a dissection of the drive.
The text may and most likely does contain grammatical, spelling, punctuation and other types of errors, including semantic ones. I strongly encourage readers to point out these errors and correct me through private messages.
Brief technical characteristics
- Interface: SATA III (6 Gbps)
- Controller: MDX
- Memory, capacity: 21nm MLC NAND, 512 GB
- Buffer: 512 MB LPDDR2-1033
- Max. Sustained sequential read/write speed: 540/520 MB/s
Price
At the time of publication of the note, the Samsung 840 Pro in the version with 512 GB of memory on the TomTop website was priced at $160; three months ago the price was similar. I’ll make a reservation that I didn’t have to buy an SSD with my own money, since the online store agreed to provide it to me for review (a portfolio of many articles comes in handy in such a situation).
What is OEM?
Let's start with the fact that the SSD arrives without packaging as such, only for safety purposes it is sealed in an antistatic bag and wrapped in foam rubber.
1
The OEM prefix in this case means that the product was not intended for retail sale, but for pre-installation in any devices. OEM devices are sold in batches, without original packaging, and their price does not include advertising and promotion costs.
Performance tests
Basic tests were carried out under Windows and Mac OS X. In the first case, the Crystal Disk Mark program was used, and in the second case, Xbench and BlackMagic Disk Speed Test were used. The screenshots are presented in comparison with the Samsung 750 EVO (right), which was purchased to expand disk space on a work laptop.
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According to tests, the 2013 flagship and the 2016 budget model have parity, yet in 3 years the technology has managed to step forward. The main difference between these SSDs is the types of memory used. Thus, the Samsung 750 EVO has planar TLC memory, and the 840 Pro has MLC memory. In short, the advantage of MLC memory is a higher rewriting resource and, accordingly, disk reliability. The reasons for this phenomenon are written in accessible language in the material on choosing an SSD on the website harwareluxx.ru.
You can find many SSD endurance tests on the Internet. The computer publication The Tech Report spent almost a year testing 6 SSD drives, among which was the Samsung 840 Pro. The goal is to check how many rewrite cycles each of the six copies can withstand. The hero of today's review survived recording more than 2 petabytes of information, while the regular Samsun 840 EVO with TLC memory lasted “only” 900 terabytes in this test. A similar test of the 750 EVO drive is now being conducted by the Russian-language resource 3DNews, where after six months the drive was able to transfer 500 TB of rewrites with the officially declared resource of 70.
Based on my consumption of 100 GB of overwrites per day (my computer runs 24/7, I constantly work with photos and videos, the page file is on an SSD), the 750 EVO should last at least 10 years, and the 840 Pro is almost 4 times longer .
Is it real?
The first attempt to verify the originality of the disk was to check the SSD with Samsung's proprietary Magician utility. The program was unable to recognize the “Brand drive” in the subject’s face, so it did not provide any information other than the full model name and serial number. By name we were able to find this drive on sites like Amazon or Newegg.
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The next step was preparation of the device. The SSD is disassembled by unscrewing 4 screws on its back side. Inside, a board was found identical to that in the retail version of the Samsung 840 Pro. The company produces all the microcircuits for its drives itself, so the markings are appropriate everywhere.
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It’s hard to find fault with the quality of manufacturing and marking of the microcircuits, which makes you think about the originality of the device, and the performance indicators give even more confidence.
Results
Now this SSD can be ordered from China with free shipping for $160. But there is one catch that was missing literally 3 months ago: the Samsung 750 EVO 500 GB drive has appeared in local retail with an official 3-year warranty and costs $150. What will you choose: an unofficial, once top-end drive with reliable memory or a modern budget device with identical performance, but theoretically less reliable TLC NAND and a 3-year warranty?
Related links
Review from ferra.ru Review from thg.ru Samsung 750 EVO test from 3DNews.ru
Write reviews regarding the material here, in the comments, or on social networks: Facebook, VKontakte, Twitter. On my website I duplicate my own publications from all over the Internet, so you can also take a look. Thank you for your attention!
What to do if the store did not fill out the warranty card?
Question No. 2: Are store employees required to fill out a coupon, and if they resist, how can you force them to do so?
If the device fails and there is no warranty card, then the consumer has the right:
- contact the seller with a request to check the product and replace it or return the money for it. The buyer must provide the seller with any evidence: receipt, packaging of the goods;
- if the seller refuses to accept the goods, then you need to write a complaint addressed to the store director. In it, the consumer must indicate one requirement: either return the money for the product, or exchange it for another or repair it at the expense of the seller.
Yes, you can. Again, you need to rely on the law “On Protection of Consumer Rights”, on Article 18.
In this case, the buyer has the right to demand from the seller:
- exchange the product for another one that is the same but in good working order;
- return money for the goods.
If a consumer bought, for example, a refrigerator or a TV, but the equipment broke down before the warranty period, then he has the right to file a claim with the seller.
In this case, the seller must accept the goods of inadequate quality and, if necessary, check the quality of the goods sold.
In this case, the buyer has the right to participate in checking the quality of the purchased refrigerator (TV, etc.).
If the seller claims that the goods were not purchased from him, then he can conduct an examination of the goods, but he must do this only at his own expense.
The warranty card must be filled out by the store employee selling the product. This document must contain the following information:
- description of the product (product);
- series, product number, modification;
- name of the retail outlet where the product was purchased;
- seller’s details – store address, phone number;
- date of purchase of the product;
- store seal.
In addition to the fact that the seller must fill out a warranty card form, the document itself must also contain information about the terms of service, the repair procedure, and the conditions for replacing the product.
The cases in which the seller is obliged to repair the product free of charge must also be listed.
There are situations when the seller enters incorrect data into the warranty card. Therefore, before you buy a product, no matter what, Canon, etc., you need to check that the warranty card is filled out correctly.
The most common mistakes sellers make are:
- They enter into the warranty card not the data of the store where household appliances are sold, but the manufacturer’s data. This is not true. Information about the manufacturer should only be contained in the documents for the goods.
- There is no signature of the person selling household appliances or the seal of the store where the appliances are sold. The presence of only one seal without a signature is an option for incomplete, and therefore incorrect, filling out of the warranty card. If there is no signature and surname of the person who made the purchase, it will be difficult to understand which employee sold the refrigerator, microwave, etc.
- If household appliances are delivered by courier, then it is unacceptable for the warranty card to be signed by the courier. The document must be completed in advance by an employee of the store selling household appliances.
Let's look at an example of drawing up a warranty card for Bosch household appliances:
- The following information is indicated on the front side of the warranty card: name of the seller, date of sale of household appliances, signature of the person in charge, store seal, full name of the seller. Also on the front side of the document, the consumer is provided with information about where he can contact if he has questions regarding warranty and post-warranty service. The addresses of service centers, the cities where they are located, and contact information are indicated. At the very bottom, in large letters, it is indicated that when contacting the service department, the consumer must indicate the model and production date of the device.
- The following information is placed inside the warranty card for Bosch equipment: the batch number of the goods delivered to the Bosch representative office in Russia: model, date of manufacture, LSS code, must be filled in manually by a store employee when selling equipment. He must indicate the following data: name of the store, its address and telephone number, date of sale of the goods, cost (in numbers and letters), payment document, full name of the responsible seller selling the goods, signature, seal.
Warranty card for dental services
A warranty card can be provided not only for goods, equipment, household appliances, but also for services, for example, dental.
Each dental clinic has its own list of services that are guaranteed, for example:
- filling;
- prosthetics;
- surgical dental treatment.
In this case, warranty obligations are valid only if the following important conditions are met:
- the patient complies with the recommendations described in the warranty card or annex to it;
- The patient regularly undergoes preventive and control examinations at the dentist.
The warranty card for dental services must contain the following information:
- name of the clinic, its address, telephone number;
- Patient's full name;
- terms of warranty service;
- Full name of the doctor, his signature;
- description of performed dental work, installed components, etc.;
- warranty expiration date.
