Important rules of Russian Post: how long are parcels and other correspondence stored?


If the item sent by Russian Post is large, it is registered as a parcel. Moreover, the parcel can be sent by cash on delivery. Cash on delivery is used when an Internet user makes a purchase of a product, but is not sure whether it meets the required characteristics. That is, if necessary, such a product can be sent back, and the costs in this case are borne by the recipient of the product.

Legal storage time for parcels at the post office

The shelf life of parcels at Russian Post in 2021 with cash on delivery is regulated by legislative acts. Russian Post is obliged to store parcels for 15 calendar days, which are counted from the day the parcel arrives at the post office.

If the recipient for any reason cannot pick up the parcel (for example, he got sick), he has the right to extend this period. To do this, you need to draw up an application on your own behalf and submit it to the post office through an authorized representative. Also, in order for the application to be taken into account, the applicant’s passport must be attached. Then the parcel will be kept in the department for a maximum of 2 months.

The recipient is notified that the parcel has arrived by sending a notification to the mailbox. After this, the person must come to the department and show his passport. Next, the contents of the parcel are removed and inspected. If the recipient is satisfied with everything, he pays the cost, including:

  • cost of the item;
  • commission payment for sending with cash on delivery.

Now the recipient can pick up the parcel with a pure heart, and the money will be sent to the sender and reach him within 3-5 days. If the sender initially recorded bank information, the money transfer will arrive even earlier.

If 5 days have passed and the parcel remains unclaimed, another alert is generated. The postal worker brings it again to the sender's address. If in this case no one needs the shipment, storage of the parcel becomes paid. The faster a person applies for a parcel, the less money he will spend.

How long does Russian Post store parcels and letters?

Storage periods vary depending on the type of shipment:

  • Parcels are stored for 15 days;
  • Postal transfers and letters are stored for 30 days;
  • Postal items of the “Judicial” category - 7 days.

The actual delivery day is not included in the time frame. That is, storage days begin to be taken into account on the next working day of the department after delivery.

When considering the question of how long a package from Aliexpress is stored at the post office, it is worth taking into account the dimensions of the product. If the ordered product in three ratios is more than 5 centimeters, it falls under the “parcel” category. Accordingly, it will be stored for half a month. If the ordered products are, for example, stickers or stickers, then most likely they will be classified as letters. Therefore, within a month after the product arrives, you can pick it up.

How not to go wrong with Avon parcels

Avon products are sent packaged in parcels. It is important for the recipient to know how long the parcel is stored at the post office. After all, if you exceed the established deadline, the ordered goods will cost more than previously expected, and it will be impossible to earn the planned amount of funds.

Customers want to receive Avon products as quickly as possible. The manager has to hurry and issue an urgent parcel. This means that upon arrival at the department, the parcel must be picked up within the next 2 days. If a person does not come to Russian Post, sending is carried out in the opposite direction. The product is subject to complete disassembly within another 45 days.

If you are not always in the city, experienced cosmetics company representatives recommend appointing a trusted person in charge. By the way, Russian Post has special points for issuing Avon products. Their addresses can be viewed on the official website of the Post. The items are divided into categories, each with its own day of arrival of parcels.

How to legally extend the storage period of parcels

Sometimes in life it happens that the recipient urgently leaves or does not have time to simply return by the specified date in order to independently pick up the goods that were previously ordered on Aliexpress.

In this case, there are several ways to solve the problem:

  • instead of the recipient, the postal item from China can be officially collected by his authorized representative;
  • if you already know that only you can do this yourself, you need to take the original of your passport in advance and go to your post office;
  • By officially contacting postal workers with a written application to extend the storage period, you can thereby gain time and complete everything without problems.

Knowing now in advance how long a package from Aliexpress should be kept at the post office, it will not be difficult to avoid inconsistencies and annoying time slips. It is best to use special services to track shipments and their location. This will allow you to know the exact arrival of the package and not violate the redemption deadlines.

It is realistic to find out how long the recovery will last only after agreeing on all organizational issues in your department. It will be easy to reach an agreement with employees if you write an application to extend the storage period in advance.

How to track where the parcel is located


To track how your parcel is moving and find out the approximate date of arrival at the post office, go to the website and enter the tracking number of the shipment. It can be obtained from the sender. If you need periodic tracking, subscribe to this useful feature. The easy-to-use smartphone app deserves special attention.

Shipments from China are in great demand. So even such a parcel is assigned its own number. Moreover, it can be different:

  1. If the code ends and begins with Latin letters, and there are 9 digits in the center, then the item at the post office is expected to be in international format.
  2. If there are no letters, but only numbers, it is impossible to track the parcel while in Russia.

By the way, international parcels are still stored for 30 days.

How long is a package from Aliexpress stored at the post office?

For many people, ordering something from China becomes a real problem, primarily because of the delivery conditions.

This is logical, because the parcel delivery route is quite long and during its journey to the recipient it can:

  • come to the wrong department;
  • get there, but take a long time to process by Russian Post;
  • not to come at all.

There are often cases when a parcel arrives from China and is listed in the department, but the recipient does not receive any notification of the shipment.

In such cases, the parcel may remain in the post office for the maximum possible period of time and, upon completion, will be sent back to China.

So, how long does a parcel from China stay at the Russian post office? The duration of storage greatly depends on the dimensions of the parcel.

Most often, people order small goods from Aliexpress, which in size are considered not a parcel, but a parcel post. Typically, such parcels are subject to standard storage conditions at the Russian Post Office.

But they only apply if the seller has assigned the status of in-demand and ordered the return shipment of the parcel in case of non-collection.

In most cases, parcels from Aliexpress are considered unclaimed . At first, everything happens as standard: when the parcel arrives, you receive a notification, then after a while another one.

If the recipient does not pick up the parcel, it is stored at the Russian Post Office for another six months. If no one receives the parcel within this period, it is assigned the status of unclaimed and destroyed.

According to the terms of Aliexpress, at the time of ordering, the buyer immediately pays for the parcel, but this money is not sent to the seller until the parcel is received.

If the shipment is not received for some reason (for example, the package did not arrive), the buyer can write to the store’s support service and get their money back. In this case, he remains at a loss, since the item does not come back to him, and he does not receive the money.

If the buyer simply does not pick up the parcel of his own free will, then after the expiration of the order protection period, the money is credited to him automatically and the buyer, although he did not receive the order, will not be able to return the money.

Russian Post News

On April 9, 2021, amendments to the law on the provision of postal services came into force. They talk about the fact that paper notifications are partially replaced by SMS notifications and push notifications. Another alternative way to find out that the parcel has been delivered to the department is to read the letter received in the recipient’s email account.

It is not necessary to present your passport to the guard. It is enough to dictate the secret code sent to your phone, and the parcel will be issued immediately.

Receiving goods from Joom without notification

Sometimes, when tracking a parcel from Joom, the buyer sees that it has already arrived in his locality and is ready to be received, but there is still no notification. This is not a significant problem, since receiving goods by mail without notification is also possible and goes without any difficulties.

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The notice can be printed by the user independently. Its form is available for download on the Russian Post website. The form is filled out online and then printed.

If the user has a printer at home, the process will be as fast as possible. If there is no such device, you can contact the nearest computer center or other organization that provides such services.

You can do it even simpler: write down the tracking number of the parcel, take your passport and go to the post office. Approach the employees of the issuing department, tell about the current situation and provide the track number and passport.

A notice to fill it in with all the necessary data will be immediately printed by the operator. After this, the goods from Joom are ready to be received.

How much does the operation cost?

Russian Post offers several options for money transfers, among which citizens will choose the methods that are convenient for them:

  1. Making a transfer through one of the cash desks at the Post Office in cash. This means that the sender transfers the entire amount to the operator in cash and the sender will also receive the money in cash at another branch.
  2. Transfer to the current account of Russian Post. This can be done, for example, from a bank card. In this case, the sender can pay for the transfer by card, and the sender will pick it up in cash at any branch of the Russian Post.
  3. Registration of the shipment in cash with further transfer of money to the recipient's bank account. In this case, the sender brings the amount in cash to the post office, and then the post office employees process the transfer directly to the recipient's bank account.

As with any money transfer system, Russian Post has its own limits and service rates. The maximum amount allowed to transfer is no more than 500 thousand rubles. Depending on the size of the payment, a commission will be charged in the amount of:

  • 40 rubles and an additional 5% of the amount if the amount does not exceed 1 thousand rubles.
  • 150 rubles and 4% of the amount if it is in the range from 1 to 5 thousand rubles.
  • 150 rubles + 2% if the amount is from 5 to 20 thousand.
  • more than 20 thousand rubles - the sender will pay 250 rubles and 1.5% of the amount.

Pros and cons of receiving parcels from Joom

A clear advantage of working with the Joom system is insurance of goods shipped throughout Russia and the CIS countries.
The client does not have to keep track of where the goods are located every day, since when they arrive in the mail, a corresponding notification will be sent to the desired address. If after seventy-five days the order has not been marked as received by the buyer, a refund will begin to be issued .
Payment in full will be returned to the user's account, but most likely not in one day, but within fourteen days. This fact can be considered a disadvantage, especially if a large and expensive purchase was made, which means the client wants to get his money back as soon as possible. There are not many cases of lost shipments coming from Joom, and in 100% of cases, the management of the online store resolves conflicts in favor of customers, not sellers.

If you have standard and frequently asked questions regarding receiving orders from Joom, you can go to the technical support section on the store website. There is also a chat and a service that works online 24/7 and is always ready to help resolve conflict situations and problems.

READ Deleting completed orders on Juma

So, the process of receiving goods from Joom by mail is as simple as possible. In order to carry out this procedure, you do not need to have any knowledge. Usually all parcels are issued quickly and without questions.

Conditions

Expert opinion

Alexander Ivanovich

Financial expert

The postal order “Forsazh” is designed for the category of individuals. This service is not available to legal entities.

There is a feature in Fast and the Furious that distinguishes this service from all others. The recipient can receive funds or a notification of receipt of funds at the bank branch to their home.

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The conditions under which this type of transfer is made are as follows:

  1. The post office employee must familiarize himself with the individual’s passport. This condition is mandatory.
  2. The transfer can only be made by an adult; this is stipulated in the Russian Civil Code.

How to check a money transfer from Russian Post?

Russian Post practices centralized control over the movement of postal items, which eliminates the possible loss of funds. However, it is impossible to verify a money transfer from Russian Post. Current systems do not provide for on-line tracking of the transaction status by the sender.

When transferring funds, order the payment notification service. If you provide a phone number when sending money, expect an SMS. If not, you will receive a notification by email.

An exception to such rules are Western Union transfers. The check has a control number, but you only need to check the status of the transfer using it on the Western Union website.

Money transfers via mail - are they reliable?

How long are money orders stored at Russian Post?

In fact, this is a convenient method to transfer a certain amount of money to another person who is located on the other side of Russia.

Postal money transfer is an analogue of such systems as Unistream, Zolotaya Korona, MoneyGram, Western Union. Only in this case, delivery times and transaction fees will depend on the city in which the user will receive the money.

This service is called “Cybermoney”, which was introduced in 2003 to designate money transfers among all other types of transactions. Thanks to this system, it is possible to make translations not only to individuals, but also to legal entities.

Russian Post also offers several additional functions, including targeted delivery of money and notification of the sender about the successful delivery of the transfer.

If it is not possible to receive money immediately, then you definitely need to know the storage periods for money transfers at the post office so that they do not return to the sender.

Is it possible to check the status of the transfer?

Russian Post is designed in such a way that each parcel is assigned a specific track number, which determines the status of the shipment.

This way you can see its status and what city it is currently located in. Unfortunately, this service does not apply to money transfers and it is impossible to view its status.

To receive the money, you will need to wait until the postman delivers a notification of receipt. If you encounter any difficulties or problems associated with the inability to withdraw money, it is recommended to ask the support staff for how long money transfers are stored at the post office from the moment of receipt.

This will allow you to accurately calculate the time and withdraw the amount on time.

The deadline for receiving requests from the Federal Tax Service via Russian Post has been reduced by exactly one day

Changes to the Tax Code introduced by Law No. 248-FZ reduced by one working day the period after which a request from the Federal Tax Service, sent by mail, is considered received by the taxpayer. Sergei Tarakanov, Deputy Head of the Control Department of the Federal Tax Service of Russia, announced this during the conference “Accounting Innovations 2013-2014: Taxes, Contributions, Calculation of Benefits, Interaction with the Inspectorate”, organized by SKB Kontur. Klerk.Ru correspondent Sergei Vasiliev reports from the scene of the event.

As you know, Federal Law No. 248-FZ dated July 23, 2013 introduced a large number of amendments to the Tax Code of the Russian Federation. One of them concerns the so-called “sixth day rule”, according to which the control period is calculated, after which postal correspondence sent by the tax authority to the taxpayer is considered received by the taxpayer.

Let us remind you that the Federal Tax Service has the right to send documents to the taxpayer in three ways: in person against signature, by registered mail, or in electronic form through an electronic document management operator. If a taxpayer is required to submit reports electronically (this applies to organizations and individual entrepreneurs with an average number of employees of more than 100 people), then the inspectorate is also obliged to send documents via telecommunication channels. In relation to other taxpayers, inspectors have freedom of choice.

Certain situations in the Tax Code are specifically discussed. For example, it is stated that in the case of an on-site inspection, the inspector should, if possible, hand over documents in person. And only if there is not a single representative of the taxpayer in the audited territory who has the right or power of attorney to receive the claim, it must be sent by mail (clause 1 of Article 93 of the Tax Code). Other exceptions concern situations when the taxpayer evades receiving documents (clause 5 of article 100 and clause 4 of article 101.4 of the Tax Code).

The new edition of clause 4 of Article 31 of the Tax Code states that “in cases where a document is sent by the tax authority by registered mail, the date of its receipt is considered to be the sixth day from the date of sending the registered letter.” After this deadline, the request is automatically considered received, and the tax authority does not have to prove the fact of its receipt by the taxpayer.

“For the last three years, the rule “after six days” was in effect,” recalled Sergei Tarakanov. — The new edition already talks about the rule of the sixth day. The difference is exactly one day down. The calculation starts from the next day after sending the correspondence (it is considered the first day), only working days are taken into account.”

The date of receipt of documents from the tax office is legally significant, since the deadlines for fulfilling the requirement, submitting objections and complaints are counted from it, in turn. The situation is aggravated by the fact that, in accordance with the new amendments, the tax office sends correspondence exclusively to the legal address of the organization. As for individuals (individual entrepreneurs, lawyers, notaries), they have the right to indicate in the corresponding application the address for delivery of correspondence, which will differ from the one registered in the Unified State Register of Real Estate.

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